Terms & conditions

Introduction

Welcome to www.wondeerfulstore.com (the “Website”). Please read these Terms of Use (the “Terms”) before using the Website. When you come www.wondeerfulstore.com and use any part of it you are agreeing to these Terms. If you do not agree with anything you read here, please exit this Website. You may not place an order through this Website unless you agree to be bound by our Terms and Conditions and privacy policy.

  1. This Website is operated by Wondeerful LTD. All content that you see here is owned by or licensed to us. It is not for commercial use, and unless we specifically agree, you cannot copy, distribute, publish or alter the Website content.
  2. Within the Website, you may find links or references to third party materials and websites outside www.wondeerfulstore.com . We do not endorse, authorise, or control those websites and therefore accept no liability in respect of the content or your use of those websites.
  3. It is a condition of your using www.wondeerfulstore.com that you have read and consented to the terms of our privacy policy. This tells you how we use your personal information.
  4. Wondeerful LTD makes no representations or warranties (express or implied) and we are unable to guarantee the accuracy of information on the Website. We do not accept any liability arising out of reliance on the materials on our Website.
  5. We may terminate your access to our Website at any time if we decide at our sole discretion that you are in breach of these Terms.
  6. We may change any aspect of www.wondeerfulstore.com at any time without letting you know. You agree to be bound by such updates and you agree to visit this page from time to time to check such changes.
  7. These Terms, our Privacy Policy, and our Terms and Conditions, which are all subject to British law, contain the entire agreement between us with respect to our Website. No part of these terms is intended to constitute an exclusion of any liability which cannot be excluded under British law.

 

 Copyright & Trademarks

All designs, text, graphics and other contents or arrangements of this Website in whatever format belong to Wondeerful LTD or its licensors. All rights are reserved. The Trademarks and logos displayed on the Website are the registered and unregistered Trademarks of Wondeerful LTD and its licensors. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Website without written permission from Wondeerful LTD or such third party that may own the trademarks displayed on the Website. By using the Website you agree to respect the intellectual property rights of Wondeerful and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website. You may, however, download material that is required for the sole purpose of assisting you in placing an order. Such downloaded material may not be used for any purpose other than to assist you in placing an order. You may not create any links to our Website from another Website without our written consent.

 Order Confirmation

All orders for Goods are accepted when you receive a confirmation e-mail to this effect. We are legally obliged to send you this confirmation and you may wish to print or save it for your future reference. The confirmation will include details of your order, including your chosen delivery address. Delivery of Goods will be 1-30 days from date that the Order was placed. 

 Price and Payment

All prices are quoted in Pound Sterling (GBP) and, where appropriate, are exclusive of delivery charges. We try to ensure that all prices on display on the Website at www.wondeerfulstore.com are accurate. The price of an item is the price at head office on the day of your order. We reserve the right to change any price after you place an order but should we do so, we will inform you before we process your order and you will have the opportunity to cancel the order. However the correct price will always appear on your order confirmation. Where Goods are discontinued or cannot for some reason be delivered we will contact you by e-mail or telephone to inform you of this. We accept payment by Visa, MasterCard. We will charge you as soon as your order has been placed.

 Promo Codes

  • Promo codes are valid for a limited time only, Wondeerful store reserves the right to modify them at any time. 
  • Promo code applies to qualifying items only. See the specific details of the promo code for excluded products. 
  • Promo codes cannot be applied to previously placed orders. 
  • Promo codes do not apply to pre-orders, unless otherwise specified. 
  • Promo codes are not transferable, may not be resold or redeemed for cash. 
  • Only one promo code can be used at a time and cannot be combined with other offers using promo codes. 

Cancellation and Returns

 Please note that we are be unable to cancel orders, change shipping methods or product after an order has been made.

We offer refunds or 100% credit notes, if the merchandise:

  • Is returned within 30 days of order delivery 
  • Has not been used or worn
  • Is not soiled or damaged 
  • Has original packaging and tags
  • Return authorisation number has been issued
  • If PDF plan is not working

If all of these conditions are met, please use the following instructions when requesting return product:

  • Contact contact@wondeerfulstore.com to request authorisation number. Please explain reason for return, request a credit note or refund, and reference your order number/ a receipt or proof of purchase. If you are claiming a faulty item, please include photos supporting your claim.
  • Once return has been authorised, you will be issued a WRA#. Please return product in original packaging and return within 30 days of receiving your order.

Packages received after this period or without a WRA# will not be accepted. We suggest using a tracked service as we are not responsible for any goods lost in transit.

If the item is returned in a condition different from how it was received, the customer may be held responsible for any loss in value. Please be aware that we will not accept items sent back to us without first initiating a return request.

Once we receive returned goods and they prove to be in original condition, with packaging and documentation, we will process the credit note refund or refund . Please note that Wondeerful store is not responsible for transit costs for returned items. These are at the customer's expense unless the item has a fault.

Where a credit note is issued, it will be at 100% of your order value, excluding shipping costs. Credit notes will be sent via email once your return has been processed, it will then be available to use immediately through our online store. Entire value of credit note must be used in one single order, it cannot be split over multiple orders.

Faulty or damaged items can be returned by following the above process. Please contact contact@wondeerfulstore.com

Please note, shipping costs and gift-certificates are non-refundable.

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